They provide through professional services in a luxury fashion. Erin is the best! Makes one want to only own a Range Rover.
The service dept was courteous and prompt. We have always had great service from Paretti.
It was my first time getting my vehicle serviced & everything went exactly how I was told. Service, time frame, & answers to my questions were all handled flawlessly.
The dealership was very efficient and handled everything to make my transaction run smoothly. Jonathan kept me up to date on the arrival of my Landrover. Which I appreciated.
Marlee was over the top in customer service! She made sure we were informed of all or service needs and we had everything we need since we live out of town!! Thanks again!!
Paretti Jaguar and Land Rover of New Orleans is a top rated dealership who takes pride in their customer service efforts and puts their customers first. The Paretti service team goes over and beyond to satisfy and live up to their promises and the expectations of the customer. I am totally convinced that my vehicle will receive the highest quality service that’s needed. Thanks again Team Paretti for your quality service. Ronald C
This dealership has the best and friendliest service department hands down. And I’ve been to all of the luxury ones. This is my favorite! They take care of any and all my issues with no questions.
Stephanie was our salesperson and she was pleasant, professional and friendly. She made our experience at Paretti Land Rover enjoyable and the process was superb. She went above and beyond to get our dream car. Couldn’t have asked for a better experience.
Excellent customer care and service at Paretti Jaguar Land Rover New Orleans. Very helpful and great communication from Marlee. Thanks!
communicate very well keeping you updated on your service. they Go above and beyond every time
Adriana was very professional and helpful. She had compassionate concerning my handicap. She was very attentive to my needs. She works hard to get me in the vehicle that fit me!!! She is a definite asset to your company!!!!
Adriana worked with me until she was able to find the exact vehicle that met my needs and wants!
Engine light came on two weeks after we had the car serviced, KC took the car in and had it fixed. Great service and followup.
Marlen is a pleasure to work with to arrange my oil changes and regular maintenance appointments.
Paretti Land Rover is an awesome dealership with great members who care about the customer
Great service, good advisers, professional staff threw out.Great job.. looking forward to the next visit…
Casey in service is professional, courteous, and willing to offer assistance regardless of the request. The service process is streamlined and efficient, making the experience pleasant. Trey in sales has simplified my upgrade process and custom order, working diligently to ensure that my new vehicle is everything that I hope for.
Craig and his service staff are 1st class! The best service ever !
I have bought Rovers from Peretti for many years—an LR4, a Range Rover Sport, a Range Rover and a Discovery. This recent one, a V8 Range Rover, was the only one I didn’t buy locally bc there was no stock…and I have had a little trouble! Yet, even though I got my Rover out of Atlanta, this dealership has gone above and beyond to help me get my car back to right! Marlen has been so wonderful—so helpful and easy to work with, and just has gone above what I expected. Also, the other ladies who’...
Professional, knowledgeable and respectful. No hard sales tactics. Salesman Zach Mallow was a pleasure to deal with.
Great service from my representative. I appreciated the free shuttle too (but hope they bring back loaners soon.)
Service was great, took several months to get an appointment and wish they had loaner cars like most Landrover dealerships throughout the country.
Responsive , Transparent, Respectful, Extremely Knowledgeable about the Product and a real pleasure to work with.
Trey was absolutely amazing. I would refer anyone to him because of his outstanding customer service, attention both during and after the sale, and his patience when answering questions and addressing concerns. This is a large purchase and he made sure that I was well informed throughout the ENTIRE process. I was torn between this vehicle and a BMW, but the customer service I received from Trey, was the deciding factor- the sales associate at Peake was condescending and downright rude. So, they will NEVER get my business. Not to mention the BMW I was considering purchasing from them was ...
Everything was well organized, prompt and handled efficiently. Very professional service personnel with effective communication.
The experience was nice and I like the new facility, but they didn’t wash my truck despite having asked for it. Spending $1000 for an oil change seems like a lot if you can’t at least get your truck washed.
Very prompt service. The representative also made sure I had transportation to and from my destination.
I was completely satisfied with the professionalism and courtesy of the entire staff especially my sales manager Jonathan Watson.
ALL MY DEALINGS WITH THIS DEALERSHIP HAS BEEN EXCELLENT. THE VARIOUS LEVELS OF MANAGEMENT HAVE ALWAYS GIVEN ME SUPPORT AS I NEEDED IT.I LOOK FORWARD TO FUTURE ENDEAVORS WITH THIS PROFESSIONAL OPERATION.
Service reps were as helpful as they could be within the realm of their abilities. Unfortunately it did not resolve my issue.
The deal I made with Paretti when I bought the card was they would pick my car up in Houma if I couldn’t bring it and service it and return it. They don’t do it any longer. Was not easy for me to figure out a day to bring it since I work out of town.
The best service department in this universe...awesome service...great people...fabulous techs...great sales dept
Very nice and professional experience
I had an issues happen to my sunroof which was not LandRovers cause. But I was still given the best help from start to finish. Kacey went out his way to help every step of the way!
everyone was professional and courteous and the work was performed on time.
This dealership is AWESOME
Good service, had a loaner car available which makes it a painless transition. Service is getting better.
Great service when I needed a quick repair and loaner vehicle! At my request, they tried a quick repair vs replacement and I had my car back in 2 days vs 3 weeks!
👍To Adriana, she did an Awesome job! Superb customer service, very patient. Way to go!!!!
It was a great experience. Jonathon and Stephanie were great to work with. Very efficient service.
The service at this dealership is excellent. The personnel are friendly, competent and professional. My experience with this dealership goes back decades. Service has never been a problem.
Great experience, could not recommend Paretti more. Go see Jonathan!
Appreciate the serve and great communication. Casey is always top notch and keeps me updated on status
awesome service; professional and friendly, very caring and concerned about the customer's needs. thanks !
The service is now better than it has ever been at this dealership. This will keep my buying cars here.
Adriana was so easy to work with as we bought a new car. She was helpful .and patience as we made our choice. She explained everything as we went through the process.
We had a great experience. Zack was extremely helpful and knowledgeable. Wife love the new car.
Casey is amazing and always does such a wonderfu;l job, as does the rest of your team. Top notch and love the new building.
Casey is a true asset! He took the extra 45 seconds out of an extremely busy Monday afternoon in the Service Department to chat. It gave the experience a personal yet professional touch. THIS is what people remember: how they feel. Absolutely fantastic!
Excellent service from start to finish
CASEY IN THE SERVICE department saw my issues and went beyond to accommodate me as much and as fast as possible, and made me feel comfortable thru out the entire process. Very satisfied and happy.
Great experience with professional Paretti team. They made the purchase very easy!
My experience was excellent. They came over 50miles to do my tutorial at time convenient for me. Mr. Knox went above and beyond being gracious and patient. I am absolutely obsess with my new car!!!!
My service tech got Casey was extremely helping and knowledgeable. He got my car ready on time as promised
Excellent service - always very helpful, accommodating and friendly. Everyone has been great, especially Erin!
My sales rep Trey Howland, was outstanding! He went above and beyond in helping me purchase my vehicle from the beginning to end. I would definitely work with him again and recommend him to anyone else.
Excellent experience (as usually)! Great communications about what will be and will not be done and an approximate time frame so you can plan accordingly. Thanks to Casey!
Wonderful experience! I was finished in. 1:45 minutes, paper work and Rover cleaned . My salesman was awesome!!
Best service department ever! Everyone is really friendly and helpful! They go above and beyond for the customers!
Love coming to Paretti! Everyone is very accommodating and welcoming. Erin is very efficient and knows how to keep things running smoothly. Brian L in service dept is very knowledgeable and gets the job done efficiently and fast! They should get a raise!
As usual, this dealership exceeds all expectations! The service department here is the best I’ve seen by far. And I’ve had several makes & models of cars. This one I will always remember and always return to. These guys are the absolute best! They all deserve raises!
In the shop for a factory recall and a few other repairs on our 2016 LR4. As always, Tiffany was a consummate professional and ensured all was scheduled and completed by the service department in a timely manner. We are always grateful for the staff of LRNO and the first class customer experience.
Great service, pleasant experience and enjoyed working with service reps. Happy encounter for sure on that day
People were friendly , got what needed done and made plans for a follow up visit at my convenience.
Adriana provides the best customer service and is always available to answer any questions. The best!
Excellent service before and after the sale! Very customer focused and willing to keep us up to date on our order.
The Employees were professional and courteous. The work that was done on my car was done correctly the first time.
Today the service was excellent. I was greeted at the door. My loaner car was ready. The employees were friendly. I felt the love!! Great Job!
My service rep was very friendly and listened everything that I needed and explained what to expect a a result!
Services was excellent
The service advisor was very knowledgeable about my needs. Services were completed in a timely manner. In addition, service advisor treated me with respect l.
I was amazed at the response from the team at Paretti! With everything going on & the inability to get a quick appt I waited for my appt my vehicle was in & out in one day! Quick response to say the least especially when they were saying they may not be able to get to the car in about a week. I was impressed with the quick response & very pleased with the service!
This visit Casey was extremely helpful and hospitable. Great job!
excellent customer service, erin is so pleasant and caring, prompt and attention to details, thanks to a great team
Thanks for always taking good care of vehicle and making sure I’m ok. Thanks alot
Casey in service has been top notch. Clear communication, quick pickups, etc. Nice to have someone like him to work with at Land Rover.
Casey and Marlen made our service visit pleasant. They were very friendly and efficient and worked to meet our needs as we live four hours away from the dealership. Our July 6 service visit was stress free!!
Casey took care of my regular maintenance and my concerns about a tire leaking. I greatly appreciated the Lyft ride to and from the dealership.
Service was exceptional! I was really pleased and all checked out well with my vehicle. There was an active recall on my 2016 LR4. I was informed and was told it would take about a day and a half. While waiting for my routine service to be completed, I was told that the recall had been addressed too! Extremely satisfied and this is the level of service that I value. The only thing that could have been better would have been a loaner car. My car was finished in a couple of hours; however, and I was able to work from ...
Marlen was great. Service was excellent as usual. Paretti went above and beyond to get our car picked up, serviced and returned in minimum time. I would like to say that range Rovers latest change to their pickup and delivery policy is not good.
Marlen did a great job of communicating the work, the rationale and setting clear expectations on the timeline. She was attentive and always a pleasure to interact with.
Marlen is fantastic! She is very attentive always keeping in touch with how the progress is going. She makes things so easy and it’s always so friendly.
After having a distinctly negative experience in May, Craig Connelly contacted me on two separate occasions. The first call secured knowledge of the visit and encountered problems. The second call from Criag was to discuss the options of rectifying and fulfilling the service that was agreed to but not performed on my vehicle during the May service. This second call led to an additional appointment. On my June 22nd visit, my tires were rotated, and my vehicle was washed and cleaned beautifully, even the buffing out of a few light scratches. I was very pleased and believe that Craig should ...
Purchasing Jaguar luxury cars comes with an expectation of professional, superior service… with a smile. That’s why I keep going back to Paretti Jaguar.
Great Service and responsiveness.
From check-in to check-out the service performed was excellent. Everything went very smooth.
Jonathan was exceptional. He made the buying process quick and easy! We will purchase from him in the future and send customers his way
Great service and very professional from start to finish! Everyone involved in my transaction, especially my sales rep, Trey Howland and General Manager, Richard Findley, made sure that I was happy and satisfied with my purchase. I would highly recommend Paretti Jaguar Land Rover to anyone I know.