Casey took care of my regular maintenance and my concerns about a tire leaking. I greatly appreciated the Lyft ride to and from the dealership.
Service was exceptional! I was really pleased and all checked out well with my vehicle. There was an active recall on my 2016 LR4. I was informed and was told it would take about a day and a half. While waiting for my routine service to be completed, I was told that the recall had been addressed too! Extremely satisfied and this is the level of service that I value. The only thing that could have been better would have been a loaner car. My car was finished in a couple of hours; however, and I was able to work from ...
Marlen was great. Service was excellent as usual. Paretti went above and beyond to get our car picked up, serviced and returned in minimum time. I would like to say that range Rovers latest change to their pickup and delivery policy is not good.
Marlen did a great job of communicating the work, the rationale and setting clear expectations on the timeline. She was attentive and always a pleasure to interact with.
Marlen is fantastic! She is very attentive always keeping in touch with how the progress is going. She makes things so easy and it’s always so friendly.
After having a distinctly negative experience in May, Craig Connelly contacted me on two separate occasions. The first call secured knowledge of the visit and encountered problems. The second call from Criag was to discuss the options of rectifying and fulfilling the service that was agreed to but not performed on my vehicle during the May service. This second call led to an additional appointment. On my June 22nd visit, my tires were rotated, and my vehicle was washed and cleaned beautifully, even the buffing out of a few light scratches. I was very pleased and believe that Craig should ...
Purchasing Jaguar luxury cars comes with an expectation of professional, superior service… with a smile. That’s why I keep going back to Paretti Jaguar.
Great Service and responsiveness.
From check-in to check-out the service performed was excellent. Everything went very smooth.
Jonathan was exceptional. He made the buying process quick and easy! We will purchase from him in the future and send customers his way
Great service and very professional from start to finish! Everyone involved in my transaction, especially my sales rep, Trey Howland and General Manager, Richard Findley, made sure that I was happy and satisfied with my purchase. I would highly recommend Paretti Jaguar Land Rover to anyone I know.
No hassle experience in a beautiful dealership. Jonathan was great every step of the way!
Great experience. My salesman Greg was so patient and worked with us to find the perfect car...and we looked at many. The service and care taken was exceptional.
Came in for the first scheduled service on my defender and everything went smoothly. The new building is very nice and everyone was friendly.
Great Service! Experts on the vehicles they sell. I love my Range Rover!
Wonderful service from Marlene as well as Mr. Roger. Thank you so much for everyone's help
My experience at the dealership was a ok experience I appreciate the customer service. My car camera is not working and I am approaching my warranty Miles but they told me I need to bring my car back in August.
Wonderful experience purchasing our brand new Range Rover! Johnathan was very helpful throughout the entire process.
Love Paretti Jaguar! The service department is top notch where they make you feel like family!
The reception was top notch. I had my car serviced, so I waited in the waiting area...which I will say is extremely accommodating. The sales team even welcomed me as I walked in the room. Everyone made sure I was comfortable. I do feel as if I didn't get more detailed information about extra service that needed done on my vehicle. And I've already spoke with my service rep about the cleaning of my vehicle.
The New Orleans Paretti team excels in customer service; going above and beyond to accommodate customer needs!
Erin was great! She went above and beyond for me. Provided courtesy vehicle while my vehicle being serviced. Overall, the job was done. Thank you Erin for all your help.
My experience was exceptional! Jonathon Watson was the BEST!!!!
My advisor was very nice she call & text me about every if I have any questions she was there to answer it all.
My experience was amazing! I was greeted by Erin who was prompt, hospitable and answered all of my questions!! Also, special shout out to the service guys for the fast turnaround! The headlight assembly on my F-type was replaced same day! 10/10 experience!
Adriana Matos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Adriana was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Her attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Great service!!! Definitely met my expectations. Thanks Casey
The receptionist was rude to me when I arrived for service. She asked if I was making a delivery to my service. I guess because I had a Jimmy John bag (left over lunch). my hand? Then she proceeded to show me where the service are was and then said that Marline was back there. She never identified who she was and I stood in the area and no one acknowledged me. I finally went to the check out area, and stood there for several minutes. The woman behind the desk never looked up to acknowledge me, finally I said ...
Very good nice and clean. Sales woman was nice they work with me like it
Craig and his team did and excellent job on service, and getting our car back timely. Thanks
Thanks for everything Adriana, we had a great experience at Paretti Land Rover, you are very professional and provide with excellent customer service. I like the way you do business, thanks for being honest and so efficient. Santiago Zapata
Work was completed and Marlen was great to work with
The lady at the store was very nice and helpful i was done faster than anytime I have ever bought a vehicle .thanks for helping get the deal I wanted
The service I received on my Land Rover was excellent!
They take great care of our cars!
Good job best dealership in New Orleans I will always look to purchase cars from them
adriana matos was my salesperson an she was great and took care of everything for me
My experience was first class as usual. Connie G is the best service advisor that I have ever dealt with!
Adriana Matos helped me to obtain my 2020 Dodge Charger. She was very knowledgeable and helpful about the product. She navigated through the paperwork with efficiency and ease. She is very friendly and easy to work with. It was a great experience.
Was looking for a specific vehicle that wasn’t available around my location in Connecticut. I found Paretti Land Rover & Jaguar online and found my Expedition. Adriana Matos walked me through the process and within a week of purchase my new vehicle was transported and delivered to my front door. I couldn’t be happier. A+ service
Awesome sales team from start to finish . Appreciate everything the dealership does to make car buying a pleasant hassle free experience
Service on car was up to par but JC with your Encore department was exceptional.Extremely helpful, courteous and returned my phone call promptly! Also very knowledgable.
I was unaware about the loaner car policy until I got there to bring my car. Wish someone would’ve told me when I called to make the service appointment. Other than that service was good!
Casey took great care of me and my Rover. I look forward to dealing with him on my future appointments.
Jonathan Watson was awesome—knowledgeable and easy to work with. The transaction was seamless!
They were very friendly.And professional with my car.My car was washed and cleaned.
I love this dealership! Everyone here is super nice and helpful! I will always patronize this business. I am a loyal customer for life.
They are always very friendly, efficient and accommodating! The service is great. Very pleasant experience.
This by far has been the easiest experience I have had to purchase a car. Anna was so pleasant and such a pleasure to work with. This journey was totally stress free. I definitely appreciate it
Marlen and Erin were wonderful to work with.
Purchasing my Jaguar XF from Paretti New Orleans was a pleasure from the moment my sales person Anna Shepard answered the phone. I was unable to find the specific Jaguar I wanted in Florida where I live. I located the exact car I wanted and it was at the Paretti dealership. Within 10 days Anna arranged for it to be delivered to my house in Clearwater. Thank you for the great service!
My experience there is outstanding as always. JONATHAN WATSON my salesperson is the GREATEST. this was my 3rd RR-Sport purchased from Jonathan .
Excellent service! Great communication and turnaround. The new service facility was very much needed and the staff is friendly and knowledgeable.
Work was completed on time. The car detailing service was done as if it was on the showroom.
The Jaguar service staff are the best. They always try their best to prioritize the severity of your issue and do the best job ever getting it taken care of. They keep you informed on all levels and offer suggestions to help keep your vehicle on the road and operating at full capacity.
We had a great experience there. Our salesman’s was very helpful to take care of all our needs.
The service was excellent and so were the staff. They provided an Uber that drove me to a great lunch as well.
The service dept at Range Rover New Orleans is stella. That always follow up with details of the service requested and respond with a clear resolve.
The new dealership is state of the art. Sales team has always been very helpful
Salesman was upfront and easy to work with. Beautiful new show room. It was an extremely easy process
I purchased a 2019 Honda Civic from the used car department. The staff was extremely friendly and fair.
Scheduled service work was done professionally and on time. All service personnel were friendly and helpful
Service personnel are always nice and knowledgeable. They always take care of business as well.
Very pleased with my tire replacement and mount service this week thank you very much
Casey was very helpful and professional— making sure all options were addressed and work completed on time.
I Always receive excellent service from the staff members at this dealership. Truly the best!!
Text Jonathon during the week, and we never spoke on the phone. Traded my truck in for a 2022 Discovery sport without any issue. Jonathon Watson and his team were exceptional with our request. We drove from Florida on Friday morning and we were back home by 3:30- only taking an hour at the dealership. 5 stars doesn’t do their professionalism justice.
Great service staff! Very knowledgeable about the actual auto mechanics function and integral parts of the engine, which Erin took the time to explain to me. Very helpful! Erin even took the time to have the service crew check the tire pressure on my rental/loaner car before I got back on the road. Customer service above and beyond!
Anna was exceptional!
Tiffany communicated with me every step of the way and took care of all of my needs, worry free
as has been my experience every time i have my vehicle serviced, ALL of the staff are courteous, knowledgable, and professional.
Service team was very accommodating and helped me out with a tire issue when I was in a pinch! Friendly, professional and fast service.
Very efficient, quick turnaround, great customer service, very helpful, communicated well, very professional and a pleasure to do business with.
Very prompt courteous professional and attentive to detail. Returned cars, explained all service needed,etc
Excellent service department! They went far above to make sure I was taken care of!
Wonderful experience, this is our six Landrover and the experience was the best, during this difficult time with the car shortage they were accommodating …we could not be happier..
This service department continues to deliver the quality that is expected. Both of my range rovers were purchased at a different dealership and when bought in for servicing I was treated as if they were purchased from this dealership. Keep up the great work team!
The service team was wonderful- got me set up with a loaner car while my car was having maintenance done and they had me ready in just a few short hours.
Always a pleasure doing business here. Excellent customer service!!!!
They were very very professional they had my car ready before its time they fix stuff that I didn't know needed to be fixed and my car is running very very good thank you
Very responsive to online inquiries. The Sales Manager, Sales Guide, Encore Specialist & General Manager were all fantastic! Top notch dealership with great inventory and even better customer service!
I appreciate your timely service and my car was complete at the end of the day… Compliments to those who cleaned and polished my car. It was shining like brand new…
I was treated with professionalism and concern relative to the required repair of my 2018 jaguar SUV. I was given a loaner SUV until my mechanical problem was resolved.
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