Customer Testimonials

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DealerRater Dec 3, 2022

They provide through professional services in a luxury fashion. Erin is the best! Makes one want to only own a Range Rover.

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Google Dec 3, 2022

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DealerRater Dec 2, 2022

The service dept was courteous and prompt. We have always had great service from Paretti.

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Google Dec 1, 2022

It was my first time getting my vehicle serviced & everything went exactly how I was told. Service, time frame, & answers to my questions were all handled flawlessly.

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DealerRater Nov 30, 2022

The dealership was very efficient and handled everything to make my transaction run smoothly. Jonathan kept me up to date on the arrival of my Landrover. Which I appreciated.

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Google Nov 30, 2022

Marlee was over the top in customer service! She made sure we were informed of all or service needs and we had everything we need since we live out of town!! Thanks again!!

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DealerRater Nov 25, 2022

Paretti Jaguar and Land Rover of New Orleans is a top rated dealership who takes pride in their customer service efforts and puts their customers first. The Paretti service team goes over and beyond to satisfy and live up to their promises and the expectations of the customer. I am totally convinced that my vehicle will receive the highest quality service that’s needed. Thanks again Team Paretti for your quality service. Ronald C

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DealerRater Nov 25, 2022

This dealership has the best and friendliest service department hands down. And I’ve been to all of the luxury ones. This is my favorite! They take care of any and all my issues with no questions.

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Google Nov 21, 2022

Stephanie was our salesperson and she was pleasant, professional and friendly. She made our experience at Paretti Land Rover enjoyable and the process was superb. She went above and beyond to get our dream car. Couldn’t have asked for a better experience.

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DealerRater Nov 20, 2022

Excellent customer care and service at Paretti Jaguar Land Rover New Orleans. Very helpful and great communication from Marlee. Thanks!

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DealerRater Nov 19, 2022

communicate very well keeping you updated on your service. they Go above and beyond every time

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DealerRater Nov 19, 2022

Adriana was very professional and helpful. She had compassionate concerning my handicap. She was very attentive to my needs. She works hard to get me in the vehicle that fit me!!! She is a definite asset to your company!!!!

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DealerRater Nov 19, 2022

Adriana worked with me until she was able to find the exact vehicle that met my needs and wants!

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Google Nov 19, 2022

Engine light came on two weeks after we had the car serviced, KC took the car in and had it fixed. Great service and followup.

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Google Nov 18, 2022

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DealerRater Nov 18, 2022

Marlen is a pleasure to work with to arrange my oil changes and regular maintenance appointments.

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DealerRater Nov 18, 2022

Paretti Land Rover is an awesome dealership with great members who care about the customer

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Google Nov 18, 2022

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DealerRater Nov 17, 2022

Great service, good advisers, professional staff threw out.Great job.. looking forward to the next visit…

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DealerRater Nov 17, 2022

Casey in service is professional, courteous, and willing to offer assistance regardless of the request. The service process is streamlined and efficient, making the experience pleasant. Trey in sales has simplified my upgrade process and custom order, working diligently to ensure that my new vehicle is everything that I hope for.

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Google Nov 15, 2022

Craig and his service staff are 1st class! The best service ever !

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Google Nov 14, 2022

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DealerRater Nov 12, 2022

I have bought Rovers from Peretti for many years—an LR4, a Range Rover Sport, a Range Rover and a Discovery. This recent one, a V8 Range Rover, was the only one I didn’t buy locally bc there was no stock…and I have had a little trouble! Yet, even though I got my Rover out of Atlanta, this dealership has gone above and beyond to help me get my car back to right! Marlen has been so wonderful—so helpful and easy to work with, and just has gone above what I expected. Also, the other ladies who’...

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DealerRater Nov 11, 2022

Professional, knowledgeable and respectful. No hard sales tactics. Salesman Zach Mallow was a pleasure to deal with.

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DealerRater Nov 10, 2022

Great service from my representative. I appreciated the free shuttle too (but hope they bring back loaners soon.)

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Google Nov 9, 2022

Service was great, took several months to get an appointment and wish they had loaner cars like most Landrover dealerships throughout the country.

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Google Nov 5, 2022

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DealerRater Nov 4, 2022

Responsive , Transparent, Respectful, Extremely Knowledgeable about the Product and a real pleasure to work with.

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Google Nov 3, 2022

Trey was absolutely amazing. I would refer anyone to him because of his outstanding customer service, attention both during and after the sale, and his patience when answering questions and addressing concerns. This is a large purchase and he made sure that I was well informed throughout the ENTIRE process. I was torn between this vehicle and a BMW, but the customer service I received from Trey, was the deciding factor- the sales associate at Peake was condescending and downright rude. So, they will NEVER get my business. Not to mention the BMW I was considering purchasing from them was ...

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Google Nov 2, 2022

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Google Oct 28, 2022

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Google Oct 28, 2022

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DealerRater Oct 28, 2022

Everything was well organized, prompt and handled efficiently. Very professional service personnel with effective communication.

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DealerRater Oct 27, 2022

The experience was nice and I like the new facility, but they didn’t wash my truck despite having asked for it. Spending $1000 for an oil change seems like a lot if you can’t at least get your truck washed.

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DealerRater Oct 26, 2022

Very prompt service. The representative also made sure I had transportation to and from my destination.

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DealerRater Oct 25, 2022

I was completely satisfied with the professionalism and courtesy of the entire staff especially my sales manager Jonathan Watson.

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DealerRater Oct 22, 2022

ALL MY DEALINGS WITH THIS DEALERSHIP HAS BEEN EXCELLENT. THE VARIOUS LEVELS OF MANAGEMENT HAVE ALWAYS GIVEN ME SUPPORT AS I NEEDED IT.I LOOK FORWARD TO FUTURE ENDEAVORS WITH THIS PROFESSIONAL OPERATION.

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DealerRater Oct 12, 2022

Service reps were as helpful as they could be within the realm of their abilities. Unfortunately it did not resolve my issue.

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DealerRater Oct 11, 2022

The deal I made with Paretti when I bought the card was they would pick my car up in Houma if I couldn’t bring it and service it and return it. They don’t do it any longer. Was not easy for me to figure out a day to bring it since I work out of town.

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DealerRater Oct 9, 2022

The best service department in this universe...awesome service...great people...fabulous techs...great sales dept

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Google Oct 9, 2022

Very nice and professional experience

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Google Oct 9, 2022

I had an issues happen to my sunroof which was not LandRovers cause. But I was still given the best help from start to finish. Kacey went out his way to help every step of the way!

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Google Oct 7, 2022

everyone was professional and courteous and the work was performed on time.

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Google Oct 6, 2022

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Google Oct 6, 2022

This dealership is AWESOME

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DealerRater Sep 28, 2022

Good service, had a loaner car available which makes it a painless transition. Service is getting better.

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DealerRater Sep 20, 2022

Great service when I needed a quick repair and loaner vehicle! At my request, they tried a quick repair vs replacement and I had my car back in 2 days vs 3 weeks!

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Google Sep 19, 2022

👍To Adriana, she did an Awesome job! Superb customer service, very patient. Way to go!!!!

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DealerRater Sep 18, 2022

It was a great experience. Jonathon and Stephanie were great to work with. Very efficient service.

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Google Sep 14, 2022

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DealerRater Sep 12, 2022

The service at this dealership is excellent. The personnel are friendly, competent and professional. My experience with this dealership goes back decades. Service has never been a problem.

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Google Sep 9, 2022

Great experience, could not recommend Paretti more. Go see Jonathan!

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DealerRater Sep 9, 2022

Appreciate the serve and great communication. Casey is always top notch and keeps me updated on status

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DealerRater Sep 5, 2022

awesome service; professional and friendly, very caring and concerned about the customer's needs. thanks !

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DealerRater Sep 3, 2022

The service is now better than it has ever been at this dealership. This will keep my buying cars here.

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DealerRater Sep 2, 2022

Adriana was so easy to work with as we bought a new car. She was helpful .and patience as we made our choice. She explained everything as we went through the process.

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DealerRater Sep 2, 2022

We had a great experience. Zack was extremely helpful and knowledgeable. Wife love the new car.

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Google Sep 1, 2022

Casey is amazing and always does such a wonderfu;l job, as does the rest of your team. Top notch and love the new building.

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Google Aug 31, 2022

Casey is a true asset! He took the extra 45 seconds out of an extremely busy Monday afternoon in the Service Department to chat. It gave the experience a personal yet professional touch. THIS is what people remember: how they feel. Absolutely fantastic!

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Google Aug 31, 2022

Excellent service from start to finish

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DealerRater Aug 31, 2022

CASEY IN THE SERVICE department saw my issues and went beyond to accommodate me as much and as fast as possible, and made me feel comfortable thru out the entire process. Very satisfied and happy.

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Google Aug 26, 2022

Great experience with professional Paretti team. They made the purchase very easy!

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Google Aug 19, 2022

My experience was excellent. They came over 50miles to do my tutorial at time convenient for me. Mr. Knox went above and beyond being gracious and patient. I am absolutely obsess with my new car!!!!

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DealerRater Aug 18, 2022

My service tech got Casey was extremely helping and knowledgeable. He got my car ready on time as promised

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Google Aug 16, 2022

Excellent service - always very helpful, accommodating and friendly. Everyone has been great, especially Erin!

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DealerRater Aug 15, 2022

My sales rep Trey Howland, was outstanding! He went above and beyond in helping me purchase my vehicle from the beginning to end. I would definitely work with him again and recommend him to anyone else.

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DealerRater Aug 14, 2022

Excellent experience (as usually)! Great communications about what will be and will not be done and an approximate time frame so you can plan accordingly. Thanks to Casey!

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Google Aug 13, 2022

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DealerRater Aug 13, 2022

Wonderful experience! I was finished in. 1:45 minutes, paper work and Rover cleaned . My salesman was awesome!!

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Google Aug 13, 2022

Best service department ever! Everyone is really friendly and helpful! They go above and beyond for the customers!

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DealerRater Aug 10, 2022

Love coming to Paretti! Everyone is very accommodating and welcoming. Erin is very efficient and knows how to keep things running smoothly. Brian L in service dept is very knowledgeable and gets the job done efficiently and fast! They should get a raise!

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DealerRater Aug 10, 2022

As usual, this dealership exceeds all expectations! The service department here is the best I’ve seen by far. And I’ve had several makes & models of cars. This one I will always remember and always return to. These guys are the absolute best! They all deserve raises!

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Google Aug 9, 2022

In the shop for a factory recall and a few other repairs on our 2016 LR4. As always, Tiffany was a consummate professional and ensured all was scheduled and completed by the service department in a timely manner. We are always grateful for the staff of LRNO and the first class customer experience.

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DealerRater Aug 6, 2022

Great service, pleasant experience and enjoyed working with service reps. Happy encounter for sure on that day

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DealerRater Aug 6, 2022

People were friendly , got what needed done and made plans for a follow up visit at my convenience.

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DealerRater Aug 5, 2022

Adriana provides the best customer service and is always available to answer any questions. The best!

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DealerRater Aug 4, 2022

Excellent service before and after the sale! Very customer focused and willing to keep us up to date on our order.

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DealerRater Aug 3, 2022

The Employees were professional and courteous. The work that was done on my car was done correctly the first time.

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DealerRater Aug 3, 2022

Today the service was excellent. I was greeted at the door. My loaner car was ready. The employees were friendly. I felt the love!! Great Job!

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DealerRater Aug 2, 2022

My service rep was very friendly and listened everything that I needed and explained what to expect a a result!

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Google Jul 31, 2022

Services was excellent

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DealerRater Jul 30, 2022

The service advisor was very knowledgeable about my needs. Services were completed in a timely manner. In addition, service advisor treated me with respect l.

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DealerRater Jul 30, 2022

I was amazed at the response from the team at Paretti! With everything going on & the inability to get a quick appt I waited for my appt my vehicle was in & out in one day! Quick response to say the least especially when they were saying they may not be able to get to the car in about a week. I was impressed with the quick response & very pleased with the service!

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Google Jul 23, 2022

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Google Jul 19, 2022

This visit Casey was extremely helpful and hospitable. Great job!

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DealerRater Jul 18, 2022

excellent customer service, erin is so pleasant and caring, prompt and attention to details, thanks to a great team

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Google Jul 16, 2022

Thanks for always taking good care of vehicle and making sure I’m ok. Thanks alot

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DealerRater Jul 12, 2022

Casey in service has been top notch. Clear communication, quick pickups, etc. Nice to have someone like him to work with at Land Rover.

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DealerRater Jul 8, 2022

Casey and Marlen made our service visit pleasant. They were very friendly and efficient and worked to meet our needs as we live four hours away from the dealership. Our July 6 service visit was stress free!!

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DealerRater Jul 4, 2022

Casey took care of my regular maintenance and my concerns about a tire leaking. I greatly appreciated the Lyft ride to and from the dealership.

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Google Jul 3, 2022

Service was exceptional! I was really pleased and all checked out well with my vehicle. There was an active recall on my 2016 LR4. I was informed and was told it would take about a day and a half. While waiting for my routine service to be completed, I was told that the recall had been addressed too! Extremely satisfied and this is the level of service that I value. The only thing that could have been better would have been a loaner car. My car was finished in a couple of hours; however, and I was able to work from ...

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Google Jun 30, 2022

Marlen was great. Service was excellent as usual. Paretti went above and beyond to get our car picked up, serviced and returned in minimum time. I would like to say that range Rovers latest change to their pickup and delivery policy is not good.

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DealerRater Jun 27, 2022

Marlen did a great job of communicating the work, the rationale and setting clear expectations on the timeline. She was attentive and always a pleasure to interact with.

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DealerRater Jun 27, 2022

Marlen is fantastic! She is very attentive always keeping in touch with how the progress is going. She makes things so easy and it’s always so friendly.

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DealerRater Jun 24, 2022

After having a distinctly negative experience in May, Craig Connelly contacted me on two separate occasions. The first call secured knowledge of the visit and encountered problems. The second call from Criag was to discuss the options of rectifying and fulfilling the service that was agreed to but not performed on my vehicle during the May service. This second call led to an additional appointment. On my June 22nd visit, my tires were rotated, and my vehicle was washed and cleaned beautifully, even the buffing out of a few light scratches. I was very pleased and believe that Craig should ...

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DealerRater Jun 23, 2022

Purchasing Jaguar luxury cars comes with an expectation of professional, superior service… with a smile. That’s why I keep going back to Paretti Jaguar.

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Google Jun 22, 2022

Great Service and responsiveness.

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DealerRater Jun 21, 2022

From check-in to check-out the service performed was excellent. Everything went very smooth.

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DealerRater Jun 21, 2022

Jonathan was exceptional. He made the buying process quick and easy! We will purchase from him in the future and send customers his way

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DealerRater Jun 21, 2022

Great service and very professional from start to finish! Everyone involved in my transaction, especially my sales rep, Trey Howland and General Manager, Richard Findley, made sure that I was happy and satisfied with my purchase. I would highly recommend Paretti Jaguar Land Rover to anyone I know.

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